Webinar: Assertive communication
On 14th May 2020, together with our member Kaizen Institute Serbia, a webinar with the topic Assertive communication was organized.
The webinar has provided our members with an opportunity to better understand the concept of assertiveness, what does it mean in the communication and how to be assertive. DOPE communication styles were also presented with a goal of helping us understand the person we are communicating with and adapt our communication to different communication styles and needs.
The webinar was designed through presentation, exercises and interaction including practical examples that should help us communicate more effectively in our workplace.